Returns & Exchanges
At Taylor Old Bond Street, we want you to be completely satisfied with your grooming essentials. If you are not entirely happy with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the unused items in their original boxes, ensuring the RMA number is clearly written on the outside of the parcel to avoid processing delays.
Ship the Items
Send your package via a tracked postal service to our London warehouse; please retain your proof of postage until the return is confirmed.
Refund Processing
Once our quality control team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing